Quick Summary
- Ports: 443 (HTTPS & WSS)
- Protocols: TLS 1.2+, Secure WebSockets (WSS)
- Method: Whitelist by Domain Name (DNS) is required due to dynamic IP usage by our cloud providers.
Required Domains
Application Core
These domains are essential for the application to load and function.| Domain | Purpose |
|---|---|
app.getgc.ai | Main Web Application |
word.getgc.ai | Word Add-in Frontend |
File Storage & Processing
Required for uploading documents and viewing processed files.| Domain | Purpose |
|---|---|
storage.googleapis.com | Secure file uploads and downloads (Google Cloud Storage) |
WebSocket Requirements
The GC AI Word Add-in requires Secure WebSockets (WSS) over port 443 to communicate in real time with our AI engine. Please ensure your network allows outbound WSS traffic to the following domains:app.getgc.aiword.getgc.ai
Troubleshooting
If you encounter specific error messages, they may indicate that certain domains are blocked.| Error Message / Symptom | Probable Cause | Resolution |
|---|---|---|
| ”There was an error uploading your file” or “HTTP error” during upload | Connection to cloud storage is blocked. | Ensure storage.googleapis.com is allowed. |