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Adding Team Members

To add new members to your GC AI Organization, follow these steps:
  1. Open the GC AI homescreen.
  2. Open Settings and select the Organization tab.
  3. In Team Management, choose Invite.
  4. Enter one or more teammate email addresses.
  5. Send invitations.
You can paste multiple email addresses at once. GC AI removes duplicates automatically before sending. For more detailed instructions, see the guide on How to Invite Teammates.

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Managing Teams

If you are an administrator in your GC AI Organization, you can:
  • View all organization members
  • Manage member permissions, such as designating other admins
  • Remove members from the organization
  • Export the member list in CSV or XLSX format
  • Monitor team activity
  • Control organization-wide settings
    • Implement Single Sign-On (SSO) for secure team access (email support@gc.ai for instructions)

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Managing User Groups

User groups organize people by practice area, division, region, or team. After you create a group, you can share resources with everyone in it.

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Create a User Group

  1. Open Settings.
  2. Select User groups.
  3. Select Create group.
  4. Enter a unique name and an optional description.
  5. Select Create.
  6. Open the group and use Search to add a member to build the roster.
When a non-admin creates a group, they become its owner. Organization admins can manage every group without joining it.

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Group Roles

If you are not an organization admin, you must promote another member before removing or demoting a group’s last owner. Organization admins can leave a group without an owner and perform any group action without joining it.

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Group Details and Limits

  • Group names must be unique within the organization.
  • A person can belong to multiple groups.
  • Groups cannot contain other groups.

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Reviewing Join Requests

If your organization allows join requests, admins can review them from Settings → Organization:
  1. Open the Join Requests section.
  2. Review the requester details.
  3. Approve or reject the request.
GC AI sends a confirmation email to the requester after the decision.

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Managing Seats

After completing the initial seat provisioning for your organization, administrators can manage seat assignments directly from the Organization settings page.

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What are Seats?

Seats determine which team members have full access to GC AI features versus view-only access. Your organization has a specific number of seats based on your subscription plan.

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Seat Management Features

From the Organization settings page, administrators can:
  • View seat usage: See how many seats are currently in use and how many are available
  • Assign seats to users: Provision full access for team members who currently have view-only access
  • Swap seats between users: Remove a seat from one user and assign it to another team member
  • Monitor seat status: Track which users have full access, trial access, or view-only access

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How to Manage Seats

  1. Navigate to Organization settings
  2. Locate the Team Management section
  3. In the member table, find the user’s seat badge in the Seat Type column
  4. Select the badge to open seat actions
  5. Choose the appropriate action:
    • Provision Full Access Seat: Assign a paid seat
    • Provision Trial Seat: Assign trial full access
    • Revoke Seat: Return the user to view-only access

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Removing Seats and Billing

On team plans, seats stay part of your subscription and cannot be removed. Revoke Seat moves a user back to view-only access so you can reassign that seat later. On a team plan, revoking a seat does not change your subscription or issue a refund.

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Canceling an Individual Subscription

To cancel an individual subscription, go to Account settings.

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Managing Your Subscription

To update billing details for an individual or team plan, use the billing portal. Sign in with the billing email for the subscription, which is the email of whoever set it up.

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Seat Status Types

  • Full Access: User has a paid seat with complete access to all features
  • Full Access (Trial): User has temporary full access during their trial period
  • Full Access (Team Trial): User from a whitelisted domain with temporary full access
  • View Only: User can view shared content but has limited feature access

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Need More Seats?

If you’ve used all available seats and need to add more team members with full access, contact the sales team at sales@gc.ai to discuss expanding your subscription.

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Best Practices

For effective team management in GC AI, consider these practices:
  • Regularly review your team members’ access and seat assignments
  • Assign seats to users who need active access to create and edit content
  • Use view-only access for team members who only need to review shared content
  • Assign appropriate permission levels (Admin vs Member)
  • Document your team management procedures
  • Maintain clear communication channels within your team
  • Update your team structure and seat assignments as your organization evolves
  • Monitor seat usage to ensure you have capacity for new team members