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If your company requires IT administrator approval for Microsoft 365 add-ins, such as the GC AI add-in for Microsoft Word, please refer to Microsoft’s guide, Manage deployment of Microsoft 365 add-ins, for instructions. To ensure you can use GC AI seamlessly within Microsoft Word, your IT admin may need to manage the deployment of the add-in.

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Network Security Considerations

If you’re experiencing a white screen after installing the add-in, your organization’s network security platform (such as Netskope, Zscaler, or similar web filtering software) may be blocking required connections. See our Troubleshooting Guide for detailed configuration steps.