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Important Notes
Knowledge Bases
How to Delete a File
To delete a file in GC AI, please follow these steps:
Navigate to the
Knowledge Base
tab in the right sidebar
Locate the file you want to delete using one of these methods:
Search for the file by name
Navigate to the directory/folder containing the file:
“My Files” section
“Organization Files” section
Once you’ve found the file, delete it using either method:
Right-click on the file and select
Delete
Select the three-dot menu (⋮) next to the file and select
Delete
Deleting a file in your
Organization Files
will delete it for the whole organization.
Important Notes
Deleting a shared file will remove the file for both parties
There is no bulk delete feature at this time
Deleting a file will remove it from all messages and/or prompts it is currently linked to.
Caution: you will not be able to recover deleted files.
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