How to Delete a File

1. Navigate to the Knowledge Base tab in the right sidebar
2. Locate the file you want to delete using one of these methods:
   • Search for the file by name
   • Navigate to the directory/folder containing the file:
     • “My Files” section
     • “Organization Files” section
3. Once you’ve found the file, delete it using either method:
   • Right-click on the file and select Delete
   • Select the three-dot menu (⋮) next to the file and select Delete

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Important Notes

• Deleting a shared file will remove the file for both parties
• There is no bulk delete feature at this time
• Deleting a file will remove it from all messages and/or prompts it is currently linked to.